QBS INTRANET

11-step onboarding curriculum across 5 days

Retail associate onboarding path

30/60/90-day goal-setting & performance plan

Track agent onboarding status across all carriers

Brightspeed new agent onboarding documents

Frontier new agent onboarding documents

Xfinity new agent onboarding documents

AT&T new agent onboarding documents

Kinetic D2D fiber & DSL payout schedule — VAS rules, max stack strategy

Full VBS training deck — Internet, Mobile, Security, Home Phone, Streaming & Secure 24 (17 slides)

Pre-Launch Foundation, QBS OS, Core Modules

Cable pricing, upload speed gaps, price traps & fiber displacement

T-Mobile, Verizon, AT&T Internet Air — shared tower, upload gaps

Starlink, HughesNet & Viasat displacement — latency, data caps

Competitive displacement scripts for every provider scenario

Look up available providers and speeds at any address

Run a live speed & latency test at the door

Full 28-slide agent playbook — hype culture, contact rate, pitch, objections & KPIs

How to log a call-back or call-in order in Chuzo to protect your commission — 8 slides

Dealer support, customer support, Chuzo & PV contacts · Alternate Order required

Sales support (pre-sale), customer support (post-sale), Chuzo & PV contacts · Alternate Order required

STI portal, sales chat, POSID, TPV, Chuzo & PV contacts · Alternate Order required

SOE team (call-in orders), Chuzo & PV contacts · Alternate Order required

Dealer support, pre-installation, customer support & PV contacts · Alternate Order required

Mobile Help Desk / ACSC, PACT team & PV contacts · No Alternate Order required

ISD, COS, Kinetic Care Center, TPV, Chuzo & PV contacts · Alternate Order required

AI-powered field assistant & role-play system

Review past Q role-play session transcripts

Q scores, session reviews, performance milestones

Schedule 1-on-1 with QBS leadership

30/60/90-day goal-setting document

Log installs, track commissions, view leaderboard — Residential & Business

Tap to log each sale by carrier & service — running daily total updates instantly

All Kinetic fiber tiers — 2 Gig Max, 1 Gig, 300 Mbps, 100 Mbps, DSL · Voice & Secure add-ons

AT&T D2D compensation card — Mobile, Internet, TV & add-ons

Brightspeed D2D payout schedule — fiber, DSL, and VAS rules

Frontier D2D payout schedule — fiber and VAS rules

Xfinity/Comcast D2D payout schedule

Broadband, Mobility, Video & Double Play Bonus payouts — QBS-branded reference

Fiber, Wireless 4G/5G, DSL & VAS payouts — QBS-branded reference

FWA Internet (5G Home), Mobile (new subscriber), & Additional Opportunities — April 2024 rates · No Alternate Order required

ADT Security Package payout — $250 flat per install, daily/weekly earnings projections

Stack Kinetic Internet + AT&T Mobile commissions — combined earnings scenarios & strategy

Triple-stack playbook — $1,007 best-case per door · All three products, one conversation

One-page payout reference — all Kinetic tiers, AT&T Smart Phone Pay Card, combined earnings · Save to iPad

Submit SMB prospects — gas stations, salons, restaurants & more